Privacy Policy

1. Introduction

J•Node ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blockchain infrastructure services and visit our website.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

• Contact us through email, Discord, Telegram, or other communication channels
• Subscribe to our newsletter or updates
• Participate in our community forums or discussions
• Submit feedback or report issues

2.2 Automatically Collected Information

When you access our services, we automatically collect certain information:

• Log Data: IP addresses, browser type, operating system, access times, and pages viewed
• Usage Data: Information about how you interact with our services
• Device Information: Hardware model, operating system version, unique device identifiers

2.3 Blockchain Data

When you use our RPC endpoints or validator services:

• Public wallet addresses (which are pseudonymous)
• Transaction data that is publicly available on the blockchain
• API request patterns and usage statistics

2.4 Validator Service Data

When you use our validator services or delegate tokens:

• Public Blockchain Data: Delegation transactions are public on the blockchain
• Wallet Addresses: We may associate wallet addresses with communication preferences (with your consent)
• Performance Metrics: Aggregated delegation amounts and reward distributions for service improvement
• No Private Keys: We NEVER request, collect, or have access to your private keys or seed phrases

2.5 Slashing Protection Claims

If you submit a slashing protection claim:

• Wallet address and transaction details
• Delegation history and amounts
• Contact information for claim processing
• This data is retained for 7 years for legal and tax purposes

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues
• To protect against fraudulent or illegal activity
• To improve our services and develop new features

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our services
• Legal Requirements: When required by law or in response to valid legal processes
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with any merger, sale of assets, or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication mechanisms
• Secure infrastructure and hosting environments

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Our retention periods vary based on the type of data:

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of certain communications or data processing

To exercise these rights, please contact us at josephtran@j-node.net.

8. Cookies and Tracking Technologies

We use minimal cookies and similar tracking technologies to:

• Maintain session state
• Remember user preferences
• Analyze site traffic and usage

You can control cookies through your browser settings. Note that disabling cookies may limit some features of our services.

9. Third-Party Services

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated through our service channels.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: josephtran@j-node.net
• Discord: J•Node Community